This Privacy Policy explains how we collect, use, and protect your personal information when you visit the website of Dr. Malcolm Linsell (referred to as “we”, “us”, or “our”). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect personal information from you when you:

• Submit an enquiry or contact form
• Book a consultation or appointment
• Subscribe to newsletters or updates
• Interact with us on our website or social media
• Contact us via phone, email or in person

The personal information we collect may include your name, contact details, date of birth, medical history (when voluntarily provided), and any other information you choose to provide.

2. Use of Personal Information

We use your personal information to:

• Respond to enquiries and provide information about our services
• Book and manage consultations
• Deliver medical or healthcare services
• Improve our website and user experience
• Comply with legal and regulatory obligations

We do not use your personal information for direct marketing without your consent.

3. Disclosure of Information

We may disclose your personal information to:

• Healthcare providers directly involved in your care
• Administrative staff and service providers who assist in delivering our services
• Regulatory bodies where required by law (e.g. AHPRA)

We do not sell or rent your personal information to third parties.

4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure. This includes secure storage systems, data encryption, and restricted access to authorised personnel only.

5. Access and Correction

You have the right to access and correct your personal information held by us. To request access or updates, please contact us using the details below.

6. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools to improve functionality and monitor performance. This data is anonymous and does not identify individuals.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Contact Us

If you have any questions about this policy or wish to access your information:

Dr. Malcolm Linsell
Suite 10, 17-19 Knox St, Double Bay NSW 2028
1300 087 007